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The Internet revolution continues to see innovation and continual advancement and the current trends in easier and more efficient access technologies, coupled with ever innovative and must have services launched almost daily are tending to move the world towards a globally connected population. This trend towards a global IP network is bringing in newer access devices and even newer services behind them.
This wonderful opportunity also brings with it its own set of challenges for service operators in managing these diverse sets of access devices both on the fixed line and wireless networks. The Industry through the broadband forum has attempted to address this challenge through standards like TR069 for the Fixed Line devices and OMA-DM for the wireless devices for remote management of these devices. We help Services providers – telecom operators, ISP’s or IP based service providers with our solution for remote customer device and service management.
Valuetech alongwith its partners Works Systems from USA provide a range of remote CPE management solutions to help operators completely manage their customer premise equipment and services running behind those devices. Our Systems support various international standards and protocols like - TR069, OMA-DM, 3GPP as also SNMP that gives us the capability to manage diverse kinds of devices – fixed or mobile on different technologies – 3G or Wimax Data networks or the Fixed Line DSL, HSDSL. Our solution in its new version will offer a unified platform, where diverse types of devices on different access networks – Fixed line or Wireless, conforming to different standards – TR069 or OMA-DM can be managed from the same management system gives operators an extremely cost-time-effort efficient method of managing its device network or services.
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Our Management systems help operators provision, deploy, configure, monitor, update, upgrade and diagnose their device network. Our ACS (Auto Configuration Server) takes the pain out of configuring an access device and deploying service over it for both the service provider and the subscriber through its auto configuration feature. This allows Service Providers to revolutionize their product/service distribution channels – selling pre-provisioned deices through multiple retail outlets. The Subscriber just needs to plug in the device and our server identifies the device on the network and automatically configures its access and services without human intervention. This not only allows operators to expand sales networks and save support costs but also gives the subscriber a much better experience. The remote Diagnostic and Firm-ware upgrade functions of our systems help operators improve operational efficiencies, reduce support cost dramatically and help them serve their customers much better.
Besides managing devices and services on the south bound interface our systems has inbuilt resources and flexibility to integrate with diverse operator back-end NMS and other support systems on the north bound interface for unified network and device management functionality. In addition, our Support Proximity Unit – SPU, interfaces to the ACS and NMS and provides Call center and technical support teams complete access to the subscriber device and services running behind it, allowing for total control, diagnosis and support management of their subscriber network
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